We stand behind our product. If you're not satisfied, we offer a 7-day money-back guarantee — no questions asked.
At SiteSpiker, we are confident in the value our product delivers. If for any reason you are not satisfied with your purchase, we offer a 7-day money-back guarantee on all new paid subscriptions.
This Refund Policy explains who is eligible, how to request a refund, and how the process works. Please read it carefully before making a purchase.
If you subscribe to any paid SiteSpiker plan and are not completely satisfied, you may request a full refund within 7 days of your initial purchase date. No questions asked.
The 7-day money-back guarantee applies only to the initial subscription payment. Subsequent renewal charges — monthly or annual — are not eligible for a refund.
To avoid being charged for a renewal, you must cancel your subscription before the renewal date. You can cancel at any time from your account dashboard. Access to the service continues until the end of the current paid period.
Refunds will not be issued in the following circumstances:
To request a refund within the 7-day window, please contact our support team:
We aim to process all refund requests within 3–5 business days. Once approved, the refund will be issued to your original payment method. Depending on your bank or card provider, it may take an additional 5–10 business days to appear on your statement.
Cancelling your subscription and requesting a refund are two separate actions. Cancelling your plan stops future charges but does not automatically trigger a refund for the current period.
If you are within the 7-day window and wish to receive a refund, you must explicitly request one by contacting our billing team as described above.
We may update this Refund Policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Refund Policy, please reach out: